Santa Cruz Auto Repair

I brought in my VW Cabrio in for a massive oil leak. They did a full inspection, and warned me that my wheel bearings really needed to be replaced. I knew there was something wrong, but I didn't know it was that bad, or that it was a hazard. They charged me $1300 to fix the oil leak, and to replace the wheel bearings. I feel that they charged me a very reasonable price. They don't charge hourly for labor, which has its good and bad sides. You don't get charged extra if something ends up taking more time than estimated, and you know how much it's gonna cost before they do repairs. This might mean that it'll be more expensive for smaller jobs. I chose this mechanic because they have a 3-year warranty, good reviews, and 10% discount on labor if you have AAA. Rebecca at the front desk was supper nice and helpful. My Cabrio has a lot of little issues, and she gave me some good advice on how to fix some stuff I was having trouble with doing myself. I never new my car could drive so smoothly. Now it doesn't even rattle when I'm on the freeway. ;)

I took my Acura TL in for an electrical issue. I had taken it to three different mechanics before going here. I wish I would have gone here first. They found the issue, fixed it and best of all it was at a reasonable cost for much less than the previous mechanics who hadn't solved the problem. Next time my car needs service, I'll be making an appointment here. Not only is the mechanic great, but the customer service was friendly, quick and painless.

efficient and friendly, as always.

Friendly helpful honest staff . Thank you!

Thank you for looking into my vehicle and for providing honest feedback. It is hard for a women to find someone that will provide the above service without being taking advantage of, I will definitely come back. Thank you!!!

They were very helpful and friendly. Went in for a smog check and multipoint inspection (with a coupon from their website so it was only $48). Only took an hour and 10 mins! Would definitely recommend them to others :)

I would highly recommend Water Star Motors. They are extremely knowledgeable and friendly. Rebecca took the time to thoroughly explain the recommendations for my car and I'm grateful for that! Thank you for the amazing service.

Great service and such a friendly/helpful staff . Thank you!

Great work done on my vehicle with excellent customer service.

They went far out of their way to get me the information I needed to pass a smog check. No cheating, of course, just lots of hand-holding. I'll go to them for other work.