Founded in 1993, locally owned and operated by Jeff and Leslie Moore. Water Star Motors has grown steadily on the basis of good honest repair work, a strong reputation with our customers and our community, being a Green Certified Business and being nice. We are a mechanically, environmentally conscious automotive repair shop.
- We were the First Santa Cruz City Certified Green Business.
- We are also a State of California Certified Green Business
- 2009 We received an award from the Mayor of Santa Cruz for our efforts in the Green Business Community
- We are an AAA approved auto repair center.
- We were awarded the Small Business of the Year in 2007 by Assembly member John Laird.
- We were voted Best of Santa Cruz in the annual Good Times reader poll of 2002, 2012 and the 2009, 2010, 2011 and 2012 Santa Cruz Magazine Goldie's awards.
- Same location for over 31 years.
- 11 full time employees allows us to give the quality service you deserve.
If your car is under warranty with the dealership or an aftermarket warranty program, we especially encourage you to come in: often, we can save you money by identifying expensive problems that may not be otherwise noticeable before your warranty expires.
Our Team
Our team of 8 ASE (Automotive Service Excellence) Certified Technicians and Service Advisors are ASE Certified, ASE Master Certified, ASE Certified Hybrid (L3), ASE Certified Advance Level (L1) who participate in continuing professional education and certification testing to ensure they are trained and certified for today's challenging vehicles. They are professionally trained car buffs who love the work they do so well, and we all benefit as a result.
Jeff and Leslie have assembled a team of dedicated and loyal employees who love their work and are constantly striving to improve their skills through continuing professional education. We are all environmentally conscious and willing to go the extra mile to stay Clean and Green.
Jeff & Leslie Moore - Owner's of Water Star Motors
Credentials:
- Owner's with high integrity and are environmentally conscious
- 39 years working as a professional technician
- ASE Certified Master Technician (A1-A8)
- ASE Certified Advanced Level Specialist (L1)
- ASE Certified Light Duty Diesel Technician (A9)
- State of California Certified SMOG Inspector and Repair Technician
- IMACA certification (Air conditioning)
- Hybrid / Electric vehicle classes (multiple)
- Certified Platinum Level Honda Automobile Technician
- Certified Master Recycler for City of Santa Cruz
- Member of Think Local First
- Member of Santa Cruz Chamber of Commerce
- Santa Cruz Green Business Network member
Stephanie Underwood: ASE Certified Service Advisor
Experience, Education, Credentials, Achievements:
- ASE Certified Service Advisor / Consultant (C1)
- 13 Years Automotive Service Experience
Eric Howard: ASE Certified Service Advisor
Experience, Education, Credentials, Achievements:
- ASE Certified Service Advisor / Consultant (C1)
- 31 Years Dealership Service Experience
- Awarded Best of Best - Volkswagen CSI 2009-2018
- Service Advisor Master Certification - Volkswagen
- Nissan Master Certified Service Advisor
- Toyota Parts Associate
- Volkswagen Retail Qualification World Championship Finalist 2012-2016
Ben Marzan: ASE Certified Technician & Smog Technician
Experience, Education, Credentials, Achievements:
- ASE Certified Automotive Technician (A8)
- State of California Certified SMOG Inspector
- State of California Certified SMOG Repair Technician
- 25 Years Automotive Service Experience
Tony Duran: ASE Certified Technician
Experience, Education, Credentials, Achievements:
- ASE Certified Automotive Technician (A4, A5, A6 and A8)
- 5 Years Automotive Service Experience
- Shop Foreman at 3rd Largest Chevy Dealership in America
Elvis Navarro: ASE Certified Technician
Experience, Education, Credentials, Achievements:
- ASE Certified Automotive Technician (A1, A3, A4, A5, A6 and A8)
- ASE Certified Light Duty Hybrid / Electric Vehicle Technician (L3)
- Tesla Vehicle Trained / Certified (Worldpac Training Institute)
- 14 Years Automotive Service Experience
Eric Fernandez: ASE Certified Technician
Experience, Education, Credentials, Achievements:
- ASE Certified Automotive Technician (A4 and A5)
- ASE Certified Maintenance and Repair Technician
- 7 Years Automotive Service Experience
Louis Maloney: ASE Certified Technician
Experience, Education, Credentials, Achievements:
- ASE Certified Automotive Technician
- 11 Years Automotive Service Experience
Why should your car be serviced at Water Star Motors?
- Our primary goal is to create an exchange of abundance with you that begins with our providing the highest quality of service for the best price in order to ensure your satisfaction and is completed with referrals of your friends to Water Star Motors. Thank you.
- We believe in customer service. We are friendly and experienced and will help you prioritize any potential work needed on your vehicle. We do our best to hear what you have to say about your car.
- We provide every possible means to make it convenient for you. From Early-Bird Drop-off, Night Owl Pick-up to shuttle service to your home or office to (almost always) same day service.
- We have a staff that is highly trained and is constantly getting new training to hone their skills. Also, we keep up with the necessary technology in order to communicate with your vehicle.
- We have the latest test equipment available to help us make the proper diagnosis for the problems your car may be having.
- We believe in a VALUABLE FINAL PRODUCT. Your vehicle is test driven to ensure everything's perfect for you.
- We have the longest warranty among local shops: 3 years / 36,000 miles (does not cover wear items such as brakes & belts or labor for lifetime parts).
- We believe in preventive maintenance and strive to alert you to your car's upcoming scheduled services.
- We perform a complete vehicle inspection each time we see your car and advise you on safety issues, maintenance needed and potential problems for the future.
- You will not only save time and money with us but will obtain the peace of mind that comes from knowing your car is safe, reliable and optimally maintained.