Santa Cruz Auto Repair

I brought my van in for a diagnostic because it wasn't handling well and the check engine light came on after an oil change only two months ago at another repair garage, Skips Tires & Repair. Stephanie and her crew were excellent to work with. They honored the extended service contract that the original dealer, North Bay Ford sold me. North Bay Ford did a diagnostic last week but didn't find the faults and issues that Stephanies' crew uncovered. They left messages/estimates using email and text. They answered my phone calls and kept me in the loop throughout the repair process. The vehicles been handling rough in recent rains so new tires and replacing the motor mounts was a priority. It is a time intensive job so it took 3 days but it was worth it. The back roads I drive are twisty turny, I'm driving a van

Always very happy with the service here. They share pictures of the problem and repair as they go, great communication and attention to detail. The garage is clean and well cared for ,which is always a good sign. They also have a full staff of mechanics, so they can take time to do the job right. Stephanie and Eric are super helpful.

Water Star Motors saved me once again after I hit a curb and popped the tire while driving at night. The car was towed to Water Star the next day to replace the tire and check the condition of my car. Luckily it turned out great and they replaced the tire and checked out my car for safety. They take such good care of my car and me.

Friendly, courtesy, and professional

Quick, easy, personalized. Wouldnt go anywhere else. Stephanie and Erik always make it the best possible experience. Thanks you again.

Best place to take your car for service. The family that owns and runs it are competent and honest. You cannot go wrong by having your car serviced here. They take care of our BMW and Tesla S.

Everyone was great, communication from the beginning to end was outstanding . Pricing was very good . Highly recommend Waterstar for all your auto needs .

Thank You for your quick professional attention to my car! Its a pleasure to work with you.

Excellent service again!

Amazing customer service! Thank you so much!