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Santa Cruz Auto Repair

1672 reviews
Call Us: (831) 621-5834
Text Us: (831) 337-0344
5

First of all, Jeff and Eric made my experience really great. Its a pleasure to deal with genuine people. I highly recommend this company and their team.

Thank you for this awesome 5-star review, Mike! We're thrilled to hear about your wonderful experience with Jeff and Eric. It's our goal to provide genuine and exceptional service. We appreciate your high recommendation and we look forward to serving you and your Lexus again in the future.

- Water Star Motors
5

First time there..Stephanie was kind and knowledgeable..seems everyone there was on it..

Thank you for taking the time to leave us a wonderful review, Rita! We're thrilled to hear that Stephanie provided excellent service during your first visit. Our team takes pride in being knowledgeable and attentive to our customers' needs. We are always here for you and your Honda if you need us. Take care.

- Water Star Motors
5

Highly recommended for state emissions test. I greatly appreciated the efficiency and professionalism of the service writer.

Thank you, Mark, for your fantastic review! We appreciate your recommendation and look forward to serving you again in the future.

- Water Star Motors
5

I stopped in to have a backup camera installed, and the experience exceeded my expectations. The staff was courteous and professional throughout the process, and my Service Advisor, Jose, kept me well informed every step of the way. The installation was completed flawlesslyeverything looks great and works perfectly. Im extremely happy with the results. The pricing was also very fair, and even better than other local shops I had considered. Its reassuring to know I can trust a local auto business for quality work and honest service. I will definitely return for any future automotive needs. Thank you, Rich

Hi Rich, thank you for taking the time to write such a detailed and positive review. We appreciate your feedback and are thrilled to hear that your experience with us exceeded your expectations. We pride ourselves on providing courteous and professional service, and it's great to know that you felt well informed throughout the process. We look forward to serving you, and your Ford, again in the future.

- Water Star Motors
5

Very good service, thank you

Thank you for taking the time to leave a review, Natalie. We appreciate your business and look forward to serving you and your Subaru again in the future! Take care.

- Water Star Motors
5

Great customer service and easy to work with. The team was transparent and helpful throughout the process. If you have any issues with water intrusion, I would highly recommend Stephanie and team. Thanks!

Thank you for your five-star review, Brad! We appreciate your recommendation of Stephanie and our team. Our goal is to provide exceptional customer service and make the water intrusion process as easy as possible. If you ever need our help again with your Infiniti, please don't hesitate to reach out.

- Water Star Motors
5

We have great service every time.

Thank you for the wonderful feedback, Bill and Mia! Your satisfaction is our top priority. We look forward to seeing you and your Mercedes at your next service. Take care.

- Water Star Motors
5

Came here yesterday for my smog check. Nice people, convenient location. Went for a little walk and when I got back my car was ready.

Thank you, Mandel, for sharing your 5-star experience. We hope to see you and your Volkswagen again for any future vehicle needs! Take care.

- Water Star Motors
5

Prompt, good communication, professional. Thank you!

Thank you, Susan! Take care :)

- Water Star Motors
5

Went for a smog test and was taken care of immediately. I had been looking for Eric since Scotts Valley shop he worked for sold. Eric is very honest and glad he ended up at a great shop.

Thank you for the 5-star review, Greg! We're glad to hear that you had a great experience with us. It's fantastic to know that Eric took care of you and that you appreciate his honesty. We'll make sure to pass along your kind words. We're grateful to have you as a customer and look forward to serving you again in the future!

- Water Star Motors
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