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Santa Cruz Auto Repair

1597 reviews
Call Us: (831) 621-5834
Text Us: (831) 337-0344
5

WaterStar's excellence is apparent throughout its operation. I found Stephanie to be a clear, personable, and professional communicator. Eric is their knowledgeable, personable, and efficient Service Manager. The hands-on crew is top-notch. I am delighted to have found them and receiving my car back from them, purring, clean, and rejuvenated.

5

I was in transit and they were able to look at my truck on short notice. I just need to say that the staff were incredibly kind, helpful and accommodating. Thank you so much for just being good people.

Kevin, thank you for your kind words. Your compliments mean a lot to our team. We'll always be here to provide you and your Chevrolet Colorado with the best automotive care. Safe travels and take care!

- Water Star Motors
5

Santa Cruz. You put new belt and change oil and filter. But the important thing was doing the service on my transmission, it runs great!! Thank you Robert

Thank you for choosing us, Robert! It's wonderful to know that our service was able to improve the performance of your transmission. We appreciate your feedback and are always here for you and your Honda.

- Water Star Motors
5

Smart kind humans who really want to help their customers with cranky or needy vehicles

Thank you for the kind words, Dick! Our goal is to provide exceptional service to all of our customers and their vehicles. We're thrilled to know that you had a great experience with our team. We look forward to serving you and your Lexus again in the future!

- Water Star Motors
5

The car was ready on time and at the estimated cost. I'll be back next time the car needs service.

Thank you, Neil, for the fantastic review! We appreciate your support, and we look forward to providing exceptional service for you and your Volkswagen Golf again in the future. Take care!

- Water Star Motors
5

Best service in town!

Thank you for the 5-star rating, Christa! You are awesome, we always love when you come in. See you next time!

- Water Star Motors
5

WaterStar Motors always take very good care of my car and me!

Thank you so much for this fantastic review, Laura! If there's anything else we can do for you and your Honda HR-V, please don't hesitate to reach out. We look forward to serving you again!

- Water Star Motors
5

Best auto service in SC!

Thank you, Christa! Our team is committed to providing the best service possible. Please don't hesitate to contact us if you need anything.

- Water Star Motors
5

Service was fast affordable and the customer service was great.

We are thrilled to hear about your positive experience, Tim! Your satisfaction is our top priority. We hope to see you and your Toyota Camry, at your next service.

- Water Star Motors
5

I’m new to Santa Cruz and recently had an issue with the splash shield on my Toyota Prius dragging on the road. I searched for nearby auto repair shops around River Street and found a handful in the neighborhood. I visited three different places before ending up at Water Star Motors—and I’m so glad I did. Unlike the other shops, where no one really took the time to investigate the issue, Water Star made me feel welcome the moment I arrived. I was greeted by a gentleman who introduced me to Stephanie, who was incredibly kind and took the time to fully understand what was going on with my car. The whole experience felt genuine—like they truly cared and were committed to helping me out. They got the issue fixed quickly, and the price was very reasonable. Eric was also great and made the checkout process smooth and easy. Overall, it was a 5-star experience. I felt respected and well taken care of, and I’d absolutely recommend Water Star Motors to anyone looking for honest and helpful service in Santa Cruz.

Edward, we truly appreciate your review and are delighted to hear about your positive experience at Water Star Motors. Our team strives to provide excellent service, and it's wonderful to know that Stephanie and Eric made you feel welcome and taken care of. Thank you for your recommendation, we look forward to serving you and your Toyota Prius again whenever you need! Welcome to the Santa Cruz community 😊

- Water Star Motors
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