Santa Cruz Auto Repair

Water Star is truly outstanding among all the competitors in Santa Cruz. They have very knowledgeable and capable mechanics BUT the shining star is Kristen, the office manager. Her customer service is above and beyond - just OUT-standing. Plus, she has a background in the industry and knows quite a lot about her subject matter... I highly recommend them and Kristen is a star.

I love this shop! They always fix my car’s issues, give me suggestions on what could be done to prevent problems, and always seem to have a great referral for me! Plus, they are super nice and keep a very clean shop!

Thanks for a quick turnaround! Everything was taken care of while I waited - and since it’s still covid time, I appreciated your care in using gloves, masks, and sanitizer gel.

These folks are exceptional. They are ethical, prompt with getting the job done, and extremely courteous.

Excellent service. I'm totally appreciative of the expertise and professionalism. Highly recommend this business.

Kristen went out of her way to look for the part that we needed. She and one of the techs accepted our car even though we got there after hours. Kristen found us the cheapest tow. A very professional company. Thanks for your continued effort to solve our transportation needs.

I'm from out of state and my car died on the 17 while passing through the area. Water Star Motors had me back on the road within 24 hours. They not only fixed the immediate problem but also repaired some low-quality work that was recently done by another shop. I'm very grateful for their honesty, quality and kindness.

Very nice and professional people Thank you

While on vacation in Santa Cruz, the alternator on my Highlander went out. I wasn't able to get the vehicle to the shop before they closed, but was able to speak with Kristen before she left. She told me to get the vehicle to the shop and drop the keys in the night box...they would get on it first thing in the morning. She knew I was supposed to drive back to Ventura that day and was determined to get my family back on the road ASAP. This was incredible! Everything worked out like planned and we were on the road by 2pm. They, also, gave the vehicle the "once over" and told me that everything else was working just fine. I drove out of there confident that all was well! Hopefully, I will have no more problems in Santa Cruz in the future, but if I do...I know where to take my vehicle! Great staff. Great work. Timely repairs.

While on vacation in Santa Cruz, the alternator on my Highlander went out. I wasn't able to get the vehicle to the shop before they closed, but was able to speak with Kristen before she left. She told me to get the vehicle to the shop and drop the keys in the night box...they would get on it first thing in the morning. She knew I was supposed to drive back to Ventura that day and was determined to get my family back on the road ASAP. This was incredible! Everything worked out like planned and we were on the road by 2pm. They, also, gave the vehicle the "once over" and told me that everything else was working just fine. I drove out of there confident that all was well! Hopefully, I will have no more problems in Santa Cruz in the future, but if I do...I know where to take my vehicle! Great staff. Great work. Timely repairs.