I have been burnt by a few different car maintenance places in Santa Cruz, but my experience at Water Star Motors has completely changed my luck! I had gone over a small curb and had broken the plastic lining of my fender on my car. My friend had suggested Water Star after her positive experiences, so I made an appointment online. I was confirmed within a business day to bring my car service in to do work. Kristen was incredibly welcoming and easy to work with; she explained the whole process of how they inspect and look at fixing your vehicle. She kept me regularly up to date with all the things I needed to know about my car and even sent me a breakdown of the prices and work that needed to be fixed on my car. They did have to order a part which took an extra day to be sent to the company, but they kept me in the loop the whole process. I feel so lucky to have been able to find such a great place with such reasonable prices on car maintenance. I will definitely be using Water Star Motors as my only place to do maintenance for as long as I am able to live in Santa Cruz or reasonably close by.