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Santa Cruz Auto Repair

1537 reviews
Call Us: (831) 621-5834
Text Us: (831) 337-0344
5

Excellent service Eric & Stephanie in the office were great. They sent me a quote to my email and scheduled my appointment For all the services I wanted with a time frame that worked for my schedule. Even able to get my car out earlier then originally intended. The rest of the staff was very nice and friendly. The owner's Jeff and Leslie, welcomed me in and were very kind. I felt like I was talking to old friends. I highly recommend water star motors and we'll be returning with all of my cars!

Thank you Jacob for this glowing review! We're delighted to hear that you had such a positive experience at our shop. We strive to provide excellent service and make our customers feel like part of the family. We appreciate your recommendation and look forward to helping you with all your future car care needs!

- Water Star Motors
5

Water Star Motors?…more like Five Star Service! thank you!

Thank you, Trent! Your review put a smile on our faces! We're thrilled to hear that you had a five-star experience with us here at Water Star Motors. Our goal is always to provide top-notch service and leave our customers feeling satisfied. We can't wait to assist you again in the future!

- Water Star Motors
5

Excellent and honest service.

Thank you Charlie for the 5-star rating! We take pride in providing honest service and we are thrilled to hear that you had an excellent experience with us!

- Water Star Motors
5

Great service friendly staff!

Thank you, Christine, for the 5-star review! It makes us happy to learn about your positive experience. We look forward to serving you again!

- Water Star Motors
5

Water Star never disappoints!! Friendly and knowledgeable people who take the time to explain what’s needed to keep my 10 year old car in tip top shape and running smoothly. They provided a ride home and delivered my car at the end of the day to make the process so much easier for me. They have been a joy to work with!!

Thank you, Martha, for your wonderful review! We're delighted that we continue to exceed your expectations here at Water Star! We pride ourselves on providing a seamless and convenient experience, from start to finish. Your satisfaction is our top priority, and we look forward to serving you again soon!

- Water Star Motors
5

Good, friendly, on-time service. Business seems to be very well organized.

Thank you for sharing your kind words, Bob! We are thrilled to hear that you had a positive experience with us. Our team works hard to provide excellent service while maintaining a friendly and organized environment. We appreciate your feedback and look forward to serving you again in the future!

- Water Star Motors
5

Friendly and great customer service! My wife loves the pictures which show in detail why the work needs to be performed and gives you great documentation as to what services were performed. Thank you for taking care of my Honda.

Thank you Brett for the wonderful review! We are thrilled to hear that you and your wife had a great experience with us. We always aim to provide top-notch customer service and detailed documentation. Take care of yourself and your Honda!

- Water Star Motors
5

Very good service. Only....I didn't realize you did that much checking as the car was in for an oil change. So, I have 18 pages of my initial visit in my "Car expenses" personal file.

Thank you for your feedback, Bob! We're thrilled to hear that you had a great experience with us. We understand that the detailed check-up report can be overwhelming, and we apologize for any inconvenience caused. Your satisfaction is important to us, and we appreciate your understanding. We hope to serve you again soon!

- Water Star Motors
5

Very good service!

Thank you for the positive feedback, Laura! We're thrilled that you had a great experience with us. We strive to provide top-notch service to all our customers. If you have any questions or need further assistance, feel free to reach out. We're here to help!

- Water Star Motors
5

I had my car smogged here. I was able to walk in without an appointment and be finished in less than an hour. Water Star electronically sent my smog test results to the DMV. Very easy and efficient.

Thank you for choosing Water Star for your smog test, Kim! We're thrilled to hear about your positive experience. Our goal is to make the process as convenient and efficient as possible. Please remember we have the highest qualified and trained technicians in the Santa Cruz area and do all types of work on all types of vehicles. From the most challenging diagnostics to all types of preventive maintenance, Water Star is here to help! We look forward to serving you again in the future!

- Water Star Motors
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