I was looking on my phone in Maps for a place to get my car smogged and a coupon popped up for Water Star Motors with a discount. I gave them a call to find out more. I spoke with Therese to schedule the appointment, and at first she said she could make an appointment for me for Monday (it was a Friday) because they were completely booked but when I told her my registration was due before that she said come on over and they would take care of me right away. And they did! And I got a nice discount! I received excellent customer service, they are super nice and friendly, and the Service Manager, Rebecca, is a font of knowledge. She is one of those employees you are lucky to have because she knows everything there is to know about the business, the DMV, smog checks, and my weird situation of living in a city that is divided into two counties and the hassles that come with it. Both Therese and Rebecca were awesome and the guy who did my smog test was quick (sorry, didn't get your name, but thanks!) and I found out they specialize in TDIs so I'm going to bring my VW back for it's next maintenance when it's time. And, I got my registration renewed on time! Thanks everybody for your flexibility and help, you all rock!